Privacy Policy

This Privacy Policy explains how Goodness Glow Media processes personal data when you visit poodlesandparrots.com, create an account, buy a digital product, contact us, or join our email list.

Who is responsible for your data?

Goodness Glow Media is the data controller. The business is registered in Poland, in the European Union.

Contact us about privacy at poodlesandparrots@gmail.com.

What data do we process?

• Account data: username, email address, password data, account security tokens, and any profile photo you upload.
• Purchase data: purchased digital products, order and payment status, price, tax, Stripe identifiers, and billing details that Stripe sends to us.
• Support data: your name, email address, and message when you use our contact form.
• Newsletter data: information you submit to Kit when you open our email sign-up form.
• Optional analytics data: if you accept analytics cookies, usage analytics records visit and visitor identifiers, masked IP address, browser, operating system, device type, referring site, page URL, and visit time. Usage analytics also records the blog post viewed. When you sign in, usage analytics may link a visit to your account.
• Technical and security data: request details in server logs that help us operate the site, protect accounts, and investigate errors.

Why do we use your data?

• We use account and purchase data to provide account access, process orders, deliver digital products, and provide support. We do this to perform our contract with you.
• We use transaction data to meet accounting and tax duties. We do this to meet legal obligations.
• We use security and technical data to protect the site, prevent abuse, and fix errors. We do this for our legitimate interests in operating a secure store.
• We use usage analytics only after you accept. We use this data with your consent. You can withdraw consent at any time.
• Kit processes newsletter data when you choose to sign up. You can unsubscribe with the link in a newsletter email.

Who receives your data?

We share data with service providers when they need it to provide their services to us.

• Stripe processes payments, billing details, and fraud prevention data.
• Google provides Gmail for email delivery, Google Fonts for website fonts, and YouTube for embedded videos.
• Kit receives information when you open its hosted newsletter sign-up form.

Google Fonts requests can send your IP address and browser details to Google. YouTube may receive your IP address and device details when a video loads or plays. Our newsletter form opens on Kit's site, so Kit does not load its form script on our pages.

Some providers may process data outside the European Economic Area. When a transfer needs a safeguard under the GDPR, we rely on a permitted transfer mechanism. You can contact us to ask about the safeguards used for a provider.

How long do we keep your data?

• We keep account data while your account is active. We may keep some records after account closure when we need them for legal duties, disputes, or fraud prevention.
• We keep order and payment records for the period required by accounting, tax, and consumer laws.
• We delete usage analytics visit and event records after 12 months. A daily cleanup removes older records.
• We keep support messages while we handle your request and for as long as needed to manage related claims.
• Kit keeps newsletter data under its own retention rules. You can unsubscribe at any time.

How do we protect your data?

We use technical and organisational measures to protect personal data. No website or online service can guarantee complete security.

What rights do you have?

Under the GDPR, you can ask to access, correct, erase, restrict, or receive your personal data. You can object to processing based on legitimate interests. You can withdraw consent at any time. This does not affect processing that took place before withdrawal.

To use these rights, email poodlesandparrots@gmail.com.

Cookies and similar tools

We use required cookies for sign-in, security, and checkout. We use usage analytics only after you accept. Read our Cookie Policy.

Updates to this policy

We may update this policy when our services or legal duties change. We will post the new version and update the date at the top of this page.

Contact

For privacy questions or requests, email poodlesandparrots@gmail.com.